Frequently Asked Questions

  • How much notice is needed to charter a helicopter?

    We start working on scheduling and logistics immediately after receiving a call or email with your flight request. Typically, we need a 24-hours notice for booking, but we’ll do everything in our power to accommodate shorter-notice requests.

  • Which airports can you fly to?

    Where do you want to go? We regularly fly into executive airports throughout the northeast United States, including East Hampton, Farmingdale, Morristown, Poughkeepsie, Providence, Teterboro, Trenton and White Plains. Of course we go to major commercial airports such as JFK, LaGuardia and Newark. We can easily accommodate your location requests.

  • Do you fly to locations other than airports?

    Absolutely. Aside from heliports, which are a common destination and starting point in New York, we fly and land many places private airplanes can’t. We can land on private or residential properties with permission from the owner. We can take you directly to a golf course or sports stadium parking lot. If you have a question about a specific unusual landing site, just ask – we’ve probably flown clients to or from a similar location before.

  • How does inclement weather affect my flight?

    Your safety is our No. 1 priority. We’ll never put you in a situation where dangerous weather would threaten a flight. We have strict minimum requirements to meet before we take off. But our Sikorsky S-76® helicopters do have instrument flight rules (IFR) capabilities that exceed the operational abilities of many other charter helicopters. We can operate safely under reduced weather conditions that smaller visual flight rules-only helicopters can’t.

  • What do your safety certificates mean?

    Our platinum rating is the highest level AR/GUS certifies through on-site safety audits. It requires a well-developed Safety Management System (SMS) as well as effective policies, procedures and documented records for all major aspects of operations and maintenance.

    The International Standard for Business Aircraft Operations (IS-BAO) also demands a world-class SMS before bestowing its Stage III certification. IS-BAO verifies, through audits, that we have a measurable commitment to safety.

    Every 24 months we must pass an extensive audit from the Air Charter Safety Foundation (ACSF) to renew our status on the ACSF Industry Audit Standard (IAS) Registry. The IAS is the first and only extensive audit program specifically created for on-demand operators by a committee of industry leaders.

    Wyvern Wingman status is earned for adherence to International Civil Aviation Organization (ICAO) standards for SMS, emergency response plans and internal evaluations. Two-day on-site recurring audits every 24 months verify our compliance.

Any Questions

Please contact us for further assistance if your question wasn't answered in the FAQ section.

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